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Telephone Recording System (TRS) is a multiple channel digital telephone recording system that uses PC and Recording Card to record telephone conversations dialed numbers and caller IDs. Trs helps to make transactions over the telephone and to control the quality of personnel work. Typical Usage: 1) Call center, Help desk, Hospital, Fire station2) Recording conferences calls3) Recording instruction, Clarification of quantities and Specifications4) Protection of staff from abusive / difficult customers5) Monitoring nuisance callers6) Monitoring customer service7) Monitoring staff performanceGeneral TVRS Features: 1) Records 1-2 telephone lines simultaneously and automatically2) Logs dialed number (FSK / DTMF) and Caller ID for searching3) Storing records files on a hard disk4) Find and Play recordings ordered by date, line, caller ID, or FSK, DTMF number dialed, or from other computers on local area network (LAN) 5) Convert recordings to wave files which can be playback in
Telephone Voice Recording System
